Participants in the CRC (colorectal cancer) screening and education program can now leverage our adherence calling platform to more easily support their patients and track their activities. This platform walks the caller through each patient, step-by-step and includes both scripts and FAQs to provide the most efficient and effective support possible.
To access this portal, log in to the Workflow Services web portal and look for the Adherence tab on the left side menu. The tab shows a badge with the number of goals currently available. Click the tab, then click Launch Adherence, and you can start supporting patients by clicking Next Patient. For a full walkthrough, see this article.
If you've completed all the support required for your patients at that time, no new patients will be served up to you, but as long as there are calls to be made, new patients will be available for you.
If you get an error or have any other issues when trying to access adherence, you may need the Can Manage Patient Adherence permission added to your user profile under Web Portal Rights. Our support team can help with that, just email us at support@imagemovermd.com.
As always, if you have questions on this or feel you need access to this new portal, please reach out to support@imagemovermd.com.