Overview
Users may receive an email with the subject “A Primary Care Provider Needs Verification.”
This notification indicates that there is a Primary Care Provider (PCP) associated with a patient’s Colorectal Cancer (CRC) screening who requires review.
This typically occurs when provider information needs to be confirmed or updated, such as a phone number or fax number listed by the patient during screening.
Steps to Complete a Primary Care Verification
Log In
Go to pharmacy.imagemovermd.com and log in to your account.Switch to the Correct Store
At the bottom of the left-hand menu, select “Switch Store.”
Search for and select the store listed in the email notification.
Access the Colon Cancer Program
From the left-hand menu, select “Colon Cancer.”
Review the Provider Information
Click the “Review Providers” button in the upper-right corner.
A pop-up window will appear showing which fields need updating or confirmation (e.g., phone or fax number).
Update and Save
Verify the information and make any necessary updates directly in the pop-up window.
Be sure to save your changes when finished.
Ongoing Process
Users should respond to Primary Care Verification requests promptly as they arrive in their inbox to help maintain accurate provider information and ensure timely communication related to CRC screening results.