We're excited to share some important updates to the Vaccine Administration workflow in Workflow Services! These changes come after listening to feedback from customers like you, who shared great ideas for making the workflow easier and faster to use. In this article, we’ll walk you through the new features and explain how they can make your work smoother.
Patient Information Screen
The 'Edit Demographics' button is now larger and easier to see.
Other buttons have been removed so the only choice is to select the current patient or use the navigation button at the bottom of the page to return to the previous search page.
Vaccine Administration Page
Several changes have been made to this page to improve your experience.
A. A summary of what vaccinations a patient has registered for appears at the top. Select the button to the left of the vaccine to enter the required information for each individual vaccine.
B. If, during the workflow, a patient requests an additional vaccine, you can add that from this screen. Please note, the system limit is 4 vaccines. (To administer more than 4 vaccines, start a second encounter.)
C. Several items have been removed from this section:
- Checkboxes to indicate first or second vaccine administration have been removed.
- The checkbox to indicate you’d like to retain product information has been removed. This is now a setting in your pharmacy profile that can be accessed from the web portal.
- The Adverse Event checkbox has been removed.
D.Adverse Events are reported on the next screen.
Adverse Event Page
This is a new page where any immediate adverse events can be reported by selecting the 'Add an Adverse Reaction' button. If adverse events happen at a later time they can now be added to the encounter from the web portal.
Counseling Page
To help you capture the services delivered, two changes have been made to this page:
E. Capturing your time spent with a patient is now easier:
- The drop down menu used to indicate time spent delivering face-to-face counseling now has a reminder of the minimum time generally required to bill for an encounter.
- The timer has been removed.
F. The word “visit” has been replaced with “encounter”.
Billing Page
The wording about whether or not to bill the vaccine product and the administration fee via Workflow Services has been made more clear with larger check boxes to select one, both, or none. These can also be set to default to one or the other via the web portal, where admins can choose whether or not to allow users to override the default setting.
Summary Page
The following changes made to the Summary page make it easier to review the encounter and add additional information:
G. A summary of all the vaccines administered during this encounter is provided.
H. Additional information about subsequent dosing, vaccine clinic location, and additional notes can be added but entry in these fields is not required.
We recommend checking the changes out with a test patient. This article will remind you of the two ways to work with a test patient in the Workflow Services workflows.