For each service you’re offering at your organization, you’ll need to set up a cash pay price. If you choose to have them visible these prices will be displayed to patients at self-registration, so they understand how much each service will cost in the event they need to pay with cash/card. It is also noted on the page that the cost of the service may be covered by insurance.
To add a new service & set pricing
1. Head to your Web Portal and log in.
2. Click the Pricing tab on the left. The services that you already have enabled will be in black, while other services that we have available will be greyed out. To edit an existing service or add a new service hover over that service and click the Edit/Pencil symbol.
3. If you don't see the vaccine or service you are looking for let us know! Click 'Submit a request' at the top of this page or email us at support@imagemovermd.com.
4. Here you can input the cashpay price you charge for this service, choose whether you'd like your customers to see the price as they register, and if you'd like them to be able to self-register at all. Make sure the 'Enable Service' checkbox is checked to make it visible in your app.
5. Click ✓ Update. If your pharmacy is part of a chain, you will see the option to enable and set pricing for just the one store you are currently viewing the profile of (listed at the top left of your screen) or to update the service for all of your stores.
6. One last step. Head to the tablet or computer where you go through your workflows. Click the 'Account' button on the lower left and tap the 'Refresh Workflows' button. You are all set!
To discontinue a service
-
Head to your Web Portal and log in.
- Click on that same Pricing tab on the let hand side of the screen.
- Hover over the service you're editing and click the Edit pencil at the end of the row.
- Uncheck the box next to Allow patients to self-register for this service to disable it from the self-registration page.
- Uncheck Enable this service to also remove it from the mobile application.
- Click Update to save.
- Your service will now be removed from the patient self-registration webpage and no longer available to them or to pharmacists/techs using your Workflow Services app.
When would I want a service enabled but not available to patients?
There are some services you may wish to offer in your pharmacy, but that you do not want to allow patients to sign up for. An example might be if your pharmacy is waiting on a shipment of vaccinations, you might uncheck Allow patients to self-register for this service to disable it from the self-registration page, but leave it enabled so your pharmacists can still administer the vaccine through the mobile application or desktop workflows. There is also the option to not show the price to patients, which is most commonly used for services that will almost always be covered by insurance.
Clinical Assessment Fee:
When patients register for ‘Testing and Treatment,' they will not be prompted to select a specific test prior to completing the patient questionnaire. This allows pharmacists to use their clinical judgment during the visit to determine which tests are appropriate and then also be compensated appropriately for both their time and the cost of the test(s) administered.
What you need to do if you offer test-to-treat in your pharmacy:
-Navigate to the Pricing tab
-Review and update the prices for the tests you offer
-Add your Clinical Assessment Fee (For brand new pharmacy partners, you will need to enable this service and set the fee. For existing pharmacy partners, the cost is enabled and defaulted to $40).